Thursday, 10 December 2020
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I can't even buy through PayPal
I'm investigating - I see you tried PayPal and Stripe.

What were the problems you were seeing?

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2 years ago
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#3034
The card was not accepted. I pay with it on other sites and it's okay.
Paypal and Stripe make their own assessment in conjunction with the card issuer as to whether to accept the payment - it is not something we have control over. The only thing we can do is to limit which types of cards we accept and I believe the only constrain in place is that they don't accept American Express.

Do you have an alternative card you could use?

Review EasyLayouts. If you use EasyLayouts please post a rating and a review at the Joomla! Extensions Directory.
https://extensions.joomla.org/extension/easylayouts/

2 years ago
·
#3036
I don't have another card.
I could send you payment details for a bank transfer - would that work?

Could you tell me what sort of card it is? Mastercard/Visa? Credit/Charge/Debit/Prepaid card? I could then check with PayPal and Stripe why there is a problem?

Review EasyLayouts. If you use EasyLayouts please post a rating and a review at the Joomla! Extensions Directory.
https://extensions.joomla.org/extension/easylayouts/

2 years ago
·
#3038
Yes, we can try, thank you.
The card is a mastercard debit
2 years ago
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#3039
Thank you for your help! ;)
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