1. Jirik Jirka
  2. Presale Questions
  3. Thursday, 10 December 2020
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I can't even buy through PayPal
Accepted Answer Pending Moderation
I'm investigating - I see you tried PayPal and Stripe.

What were the problems you were seeing?
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  1. more than a month ago
  2. Presale Questions
  3. # 1
Accepted Answer Pending Moderation
The card was not accepted. I pay with it on other sites and it's okay.
  1. more than a month ago
  2. Presale Questions
  3. # 2
Accepted Answer Pending Moderation
Paypal and Stripe make their own assessment in conjunction with the card issuer as to whether to accept the payment - it is not something we have control over. The only thing we can do is to limit which types of cards we accept and I believe the only constrain in place is that they don't accept American Express.

Do you have an alternative card you could use?
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  1. more than a month ago
  2. Presale Questions
  3. # 3
Accepted Answer Pending Moderation
I don't have another card.
  1. more than a month ago
  2. Presale Questions
  3. # 4
Accepted Answer Pending Moderation
I could send you payment details for a bank transfer - would that work?

Could you tell me what sort of card it is? Mastercard/Visa? Credit/Charge/Debit/Prepaid card? I could then check with PayPal and Stripe why there is a problem?
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  1. more than a month ago
  2. Presale Questions
  3. # 5
Accepted Answer Pending Moderation
Yes, we can try, thank you.
The card is a mastercard debit
  1. more than a month ago
  2. Presale Questions
  3. # 6
Accepted Answer Pending Moderation
Thank you for your help! ;)
  1. more than a month ago
  2. Presale Questions
  3. # 7
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