By Jirik Jirka on Thursday, 10 December 2020
Posted in Presale Questions
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I can't even buy through PayPal
I'm investigating - I see you tried PayPal and Stripe.

What were the problems you were seeing?
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3 years ago
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The card was not accepted. I pay with it on other sites and it's okay.
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3 years ago
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Paypal and Stripe make their own assessment in conjunction with the card issuer as to whether to accept the payment - it is not something we have control over. The only thing we can do is to limit which types of cards we accept and I believe the only constrain in place is that they don't accept American Express.

Do you have an alternative card you could use?
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3 years ago
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I don't have another card.
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3 years ago
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I could send you payment details for a bank transfer - would that work?

Could you tell me what sort of card it is? Mastercard/Visa? Credit/Charge/Debit/Prepaid card? I could then check with PayPal and Stripe why there is a problem?
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3 years ago
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Yes, we can try, thank you.
The card is a mastercard debit
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3 years ago
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Thank you for your help!
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3 years ago
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